Citizens Advice

We are here to help everyone who needs it with practical advice you can really trust. Our national charity and network of local charities offer confidential advice online, over the phone, and in person, for free.

Location

National network of offices.
The adviceline’s available 9am to 5pm, Monday to Friday. It’s usually busiest at the beginning and end of the day. It’s not available on public holidays call 0800 144 8848.

Description

We are here to help everyone who needs it with practical advice you can really trust. Our national charity and network of local charities offer confidential advice online, over the phone, and in person, for free.

Services

  • Witness Service
    You can get help before, during and after the court hearing. If you want help before the trial, you should contact the Witness Service as soon as possible.
  • Get access to emotional or practical support
    If you’re struggling, the Witness Service can arrange for you to get support. They can help you get:
  • emotional support, like counselling
  • specialist support for the type of crime you witnessed or were a victim of – for example, if you experienced domestic abuse
  • help from your local Citizens Advice – for example, if you’re having problems with things like housing, debt or work

Self Referral